Mortgage Processor

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Are you a highly detailed professional with mortgage processing knowledge? Do you strive to be a continuous learner and want to contribute to the success of a growing bank?
Our employees describe their work environment as “inclusive, decisive, collaborative, respectful and open” and Commerce State Bank has been recognized as top workplace by the Milwaukee Business Journal for three consecutive years running. Sounds like a great place to work doesn’t it and it is! In addition, our employees enjoy the perks of a competitive hourly wage, plus a generous 401k match.
Below are more details on what makes a successful Mortgage Processor here at Commerce State Bank. Let’s get connected soon – apply today!

Position Overview

The best mortgage processor is organized, detailed-oriented and has regulations and secondary market knowledge. They excel at developing rapport with internal teams, as well as external business partners, and are ready to make an impact. A personal history of good communication skills, being respectful of co-workers and willing to assist others as needed is key in this role.


A strong predictor of success for a mortgage processor is the ability to be structured, to maintain multi-step workflows, meet deadlines and work with varied personalities. The job can be very fast-paced with many deadlines. When seasonality slow-down occurs the processor always has other tasks to catch up on. Cross training for other processing roles is expected as well, once a reasonable comfort level is reached with processing tasks. The mortgage processor has the ability to give input on how to save money, create efficiencies, and recommend process changes, resulting in enhanced team efficiency, increased sales and improved profitability, which will take the bank to the next level.

Performance Objectives

  • Learn products and system: Through shadowing, on-the-job training and asking questions have a good understanding of the product lines, LOS system and process flow within the first 30 days.
  • Foster relationships with team: Within first month, build rapport with team of fellow processors as resources and mortgage loan officers as teammates.
  • Process active files: Within first quarter process 20-25 actives files; after 6 months 30-35 files.
  • Understand process flow: After 6 months there is a full comfort level with the process flow and commitment dates are all being met consistently.


Preference for a mortgage processor with at least 1 to 3 years processing background; however, entry-level candidates with banking/accounting backgrounds are encouraged to apply as well. Most important is that the candidate be hard working, demonstrate commitment to team work, be motivated to make an impact, willing to recommend changes and meet deadlines. Demonstrated organization, communication, follow through and problem-solving skills are also critical.
Commerce State Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. Commerce State Bank participates in E-Verify to confirm job applicants’ work authorization.
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