Deposit Operations Specialist – Part-time Benefit Eligible – West Bend, WI

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Do you love to work in a fast-paced environment and perform a variety of tasks throughout your day?  Do you strive to contribute to the success of a growing bank?

Our employees describe their work environment as “inclusive, decisive, collaborative, respectful and open” and Commerce State Bank has been recognized as top workplace by the Milwaukee Business Journal three times. Sounds like a great place to work doesn’t it and it is! In addition, our employees enjoy the perks of a competitive hourly wage, plus generous 401k match and profit sharing program.

Below are more details on what makes a successful Deposit Operations Specialist here at Commerce State Bank. Let’s get connected soon –apply today at!

Position Overview

A successful Deposit Operations Specialist has good time management, prioritization, organization and communication skills. They are a team player, humble, and can ask for help when needed. Deposit Operations Specialists are challenged with a variety of different functions including: processing wire transfers; exception processing; payments fraud prevention; check and ACH returns; deposit account maintenance; and online banking support. They learn the “why” of the deposit operational functions, have a voice in suggesting improvements, and build camaraderie with teammates in the Operations department and throughout the bank.


An effective Deposit Operations Specialist builds trust with other staff members and clients by providing prompt, accurate, and high-quality service. Commerce State Bank understands the importance of Deposit Operations and that an effective team will result in increased sales and improved profitability. The Deposit Operations Specialists apply their training and good problem solving skills to the job, while remaining flexible during inevitable changes and unexpected situations. The pace of the job can be very fast and the workload can vary throughout the day, which can require the need for flexibility with breaks and scheduling. The department is a very enthusiastic and united team that works very hard, but always makes time to have a little fun!

Performance Objectives

  1. Process wire transfers and utilize basic systems: Within 30 days the new Deposit Operations Specialist will be processing wire transfers with minimal assistance and have a base understanding of using the main deposit systems.
  2. Job knowledge: By the end of the first quarter of employment, they will understand how to work deposit transaction exceptions; review reports for fraud attempts and unusual payment activity; provide basic online banking support; and process wire transfers without assistance.
  3. Fully functioning team member: The Deposit Operations Specialist will be performing the main duties and responsibilities of the job independently after six months, including: responding to incoming client emails; performing debit card and deposit account maintenance; providing online and mobile banking related support; processing foreign items; and assisting with fraud issues.


Preferably the Deposit Operations Specialist will have a minimum of two years banking or payments related experience and a degree in Business Administration (or related field), or equivalent experience. They should be attentive, accurate, confident, and have basic experience with Microsoft Word and Excel. Also, FIS system experience is a plus!

Commerce State Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

NOTICE:  Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.  Commerce State Bank participates in E-Verify to confirm job applicants’ work authorization.

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